Shipping Policy
At Lunariel, we are committed to providing you with an exceptional shopping experience and reliable shipping service. Our goal is to ensure that your orders reach you promptly and in perfect condition. Below is a detailed overview of our shipping policy:
Shipping Locations
We offer global shipping from our manufacturing facility located in No.81 Dongxi Industrial Road, Nanan City, Quanzhou City, Fujian Province. Our products are available for delivery to customers worldwide.
Standard Shipping Cost
- Standard Shipping Fee: $9.99
Order Processing Time
- Processing Time: Approximately 1-2 business days
Delivery Times
Our delivery times are as follows:
- Asia: 7-10 business days
- Europe: 7-15 business days
- Africa: 7-30 business days
- America: 7-15 business days
- Oceania: 7-15 business days
- United States: 7-15 business days
Shipping Partners
To ensure reliable and timely delivery, we collaborate with top-tier logistics providers, including:
- FedEx
- DHL
- EMS
- USPS
- Other quality logistics partners
Shipping Process
- Order Confirmation: Once you place an order, you will receive a confirmation email with your order details.
- Order Processing: We will process your order within 1-2 business days. If there are any delays, we will notify you promptly.
- Shipping: After processing, your order will be dispatched through one of our trusted logistics partners. You will receive a shipping confirmation email with tracking information.
- Delivery: Your package will be delivered according to the estimated delivery times mentioned above.
Shipping Delays
While we strive to deliver your order within the estimated time frame, please note that unforeseen circumstances such as extreme weather conditions or logistical issues may cause delays. We will keep you informed if there are any significant delays with your shipment.
Contact Us
If you have any questions about our shipping policy or need assistance with your order, please contact us:
- Email: [email protected]
- Phone Number: (+1) 5312427084
We are here to assist you and ensure a smooth shopping experience with Lunariel. Thank you for choosing us!